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Warranty & Returns

Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Supa-Cheap Bolts disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Supa-Cheap Bolts does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Supa-Cheap Bolts does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

Supa-Cheap Bolts shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Supa-Cheap Bolts has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Returns

We offer a 14 DAY RETURNS MONEY BACK GUARANTEE

If for any reason you’ve changed your mind following purchase, we’re happy to work with you to return the item/items. To qualify for this offer, it is important to follow the guidelines below:

We must be notified within 14 days of you receiving the item/items that you intend to return it/them and you must obtain a Returns Authority from Supa-Cheap Bolts customer service team. This can be done by emailing support@supacheapbolts.com.au The item/items must then be returned within 7 days following this notification and receiving your returns authorisation.
 
NOTE: Supa-Cheap Bolts does not accept unauthorised returns.
  • The item/items must be returned in the original unopened and undamaged sealed re-saleable condition packaging it was sent in (ready to be put back on the shelf)
  • The item/items must NOT be opened, used, worn or damaged, and are in perfect condition when we receive them back. We do not accept the following returns: "damaged packaging", "broken pack quantities", "used items" or "competitor's products".
  • That you DO NOT stick or write anything on the item itself or its packaging. Please only write or place postage stickers on the outer postage packaging.
  • The item is securely packed to ensure it is received back by us in original and re-saleable condition. All returned freight or postage must be pre-paid by the returner.
Please ensure that any returns are sent via tracked postal service as we cannot accept any responsibility for items which do not arrive back to us. No refund of any type will be given should the returned item not arrive at our warehouse.
 
Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business for goods purchased if the goods are faulty, not fit for purpose or don't match description. More information is available at www.consumerlaw.gov.au and www.accc.gov.au